Sustainability educator Poman Lo embraces the craft of weaving purpose into hospitality

International – Libassonline.com || Poman Lo is known for being ahead of the curve. At the end of 2009, the business leader shook up Hong Kong’s hospitality industry when she opened iClub, envisioning it as the city’s first carbon-neutral hotel. This was way before the terms “ESG” and “sustainability” became a phenomenon and the important elements across industries and in corporate governance that they are today.

“No one really knew what carbon neutrality meant [at the time],” says Lo, vice-chairman of Regal Hotels International, under which the iClub Hotels brand falls. “It was such a new thing that everyone was wondering whether it would lead to anything.”

While that move over 14 years ago was certainly a bold one, Lo remained steadfast and confident simply because she was clear about her mission. “I see my craft as weaving purpose into every project or every initiative that I lead,” Lo tells the Post. “I believe the key to success is to start with ‘why’.”

Although she was not fixated on what the result would be, the risk she took with iClub eventually paid off. “The hotel did turn out to be a very well-received brand, and as a business, it has also been profitable all these years,” she notes.

The iClub Hotels brand, which undertook its carbon-neutrality programme with the support of experts from Carbon Care Asia, has been recognised for its green efforts, both locally and internationally. It earned a Beam Plus New Buildings Gold rating from the Hong Kong Green Building Council for incorporating energy-efficient and sustainable building practices, EarthCheck certifications for meeting sustainability performance benchmarks in the global travel and tourism industry, plus a CarbonCare Champion Label from CarbonCare InnoLab in 2015 for its emissions reduction and offsetting efforts.
The overall experience taught Lo that it is possible to drive impact alongside returns, and that “companies can succeed because of the impact they deliver, rather than in spite of it”.
Business leader and educator Poman Lo was far ahead of the curve when she opened iClub, which she calls Hong Kong’s first carbon-neutral hotel, in 2009, long before ESG and sustainability became trending topics.

Besides practising what she preaches in her business, Lo also has a strong sense of purpose to actively advocate for sustainability in her other roles.

She is a founding managing partner of the sustainable technology fund AlphaTrio Capital.

She is also the founder of the Institute of Sustainability and Technology, a Hong Kong-based research and education institute which states its aim as equipping individuals and businesses to find solutions to today’s most pressing environmental and social challenges through education, innovation and technology.

In addition, Lo also serves as an adjunct professor at the University of Hong Kong and the Hong Kong University of Science and Technology, teaching sustainable business management and impact investing.

Purpose continues to drive Lo in both her day-to-day work and her advocacy. “Climate change is no longer a theoretical construct,” she says. “We must act now, or we will miss that window of opportunity.”

Lo adds: “My goal is not only to share best practices in green hotel management, but also to foster a growing community of eco-conscious travellers.”

Watch the video to learn more about how Lo derives purpose from her craft. Read more about how UBS is dedicated to understanding what wealth means for you by clicking here.

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(Nadillah / Morning Studio editors)

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